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Shelter Custom

Custom Jewelry Services

Explore our custom jewelry studio offerings, from engagement and wedding jewelry, “just-because” pieces, heirloom redesigns, celebration mementos and more.

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Custom Services

Custom Jewelry Design

Work directly with our team of experts to design a one-of-a-kind piece of jewelry. We guide you through a comprehensive, hands-on design process including stone sourcing and selection and personalized design concepts. Pricing begins at $2,000.

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Custom Services

Heirloom Jewelry Redesign

Give your well-loved heirloom jewelry and stones contemporary and lasting appeal. We renovate your old jewelry – including pins, necklaces, rings, and more – and create new pieces you’ll love forever.  Pricing begins at $2,000.

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Custom Services

Customizable Engagement Ring Styles

Choose from a unique selection from our Commitment Collection, and work with a member of our in-house team to modify the jewelry for your aesthetic. We customize these pieces with the stones and metals of your choosing. Pricing begins at $1,700.

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Celebratory Pieces

Our custom design services aren't limited to engagement rings and wedding bands. We love working on special occasion pieces - from an everyday necklace to a cocktail ring. Pricing begins at $2,000.

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Complimentary Consultations

Bespoke Design

Heirloom Jewelry Resets

Custom Process

How It Works



We meet virtually or in-person to kick off your project and discuss design, budget, and style preferences for your piece. After this meeting, we send you a summary along with an estimate and next steps.



We begin sourcing options for your stone. We work closely with reputable and ethical stone vendors all over the world to find just what you’re looking for.



We present several design options to you based on our dialogue, your preferences, and our jewelry expertise. We can make any revisions needed until we get it just right.



Once you choose a design, we print a wax model for you to try on. The wax model is an exact representation of the piece and gives you a sense of scale and fit.



Your vision becomes a reality! We cast your piece and work with our trusted stone setters to make sure your piece is finished to perfection.

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Our Custom jewelry process lets you create a one-of-a-kind design crafted specifically for you. Dream up your future heirloom piece of jewelry from scratch, or draw inspiration from our personalized Commitment Collection.

Our current lead time on custom projects is 8-10 weeks once a deposit has been paid.

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Frequently Asked Questions

Custom Inspiration

View some of our recent custom projects to get inspiration for your next piece


“Mallory and The Shelter Team worked closely with us to make sure that my engagement ring setting was exactly what I had always wanted and they took such care in delicately handling the heirloom piece and making it shine!”

– Kelly, Heirloom Redesign Client

Kelly K

"The custom design process was super smooth and the Shelter team stuck with me patiently as I made adjustments and design revisions throughout the process. My fiancé was thrilled with the result and I am super happy with the entire process and service.”

– Eric S, Custom Design Client

Eric S

“Based on many rave reviews on a local blog I tasked Mallory with updating several family stones that were passed down to me. I walked in with the most basic of ideas and Mallory helped me design four new pieces of jewelry that I can now wear day to day. I was very pleased with the whole process - from design assistance, cost, timeline of work, clear communication, and ease of doing business.”

– Marianne W, Heirloom Reset Client

Marianne W.