SHOP WITH US

As part of DC's phased reopening, we will be welcoming back customers at our shop starting Friday, July 10. Masks MUST be worn upon entry, and hand sanitizing will be required. We will allow 5 people into the store at a time. 

An important note: As our doors reopen, there remain limitations to the number of people who can enter at a time, our hours, trying things on, and more. It will realistically be several months at least before there is any semblance of normalcy in the shop. We truly appreciate the support and excitement over reopening, but please know this is still a massive strain on our business financially to be operating with this many limitations and about 30% of our usual revenue. If you're able to, please try to support us (and so many other small businesses in this city!) in whatever way you can. We're working to make sure your shopping experience remains enjoyable with us, whether online or in-person. 

We thank you for your patience as we continue to navigate this new reality!

IN PERSON SHOPPING

TUESDAY + WEDNESDAY: Private shopping only (book here!)

THURSDAY + FRIDAY: 1-6

SATURDAY + SUNDAY: 12-5

We will allow 5 people into the shop at a time, and masks must be worn at all times. Our dressing room will remain closed for the time being, and we will limit the amount of jewelry tried on to 3 pieces per customer. 

WEDDING WING APPOINTMENTS

We'd love to help you view our ready to wear engagement + wedding pieces. We're requiring appointments for anyone who would like to view and try on the pieces we have in shop. 

Please book an appointment here. Appointments will be limited to 20 minutes, and up to 5 pieces of jewelry can be tried on. 

CUSTOM JEWELRY DESIGN

We're continuing to offer our custom services both remotely (either by phone or video chat) or in person. If you'd like to meet with Mallory in-person to discuss custom design, you can view our various types of appointments and book something here

CURBSIDE PICK UP

Curbside shopping will be available Thursday-Sunday from the hours above. 

  • You can place an order online from our in-stock selection and select "local pick up" at checkout.
  • Your order will be ready hopefully within a few hours, but at most in 24-48 hours. 
  • You will receive a note when your order is ready to be picked up. We will have a table at our front door that you can walk up to and pick up your order, and our team will be there with gloves and masks to assist.

SHIPPING

Our online site will continue to operate, and shipping is always available! We offer free USPS shipping on orders over $75 or more, and free hand delivery within 3 miles of the shop for orders over $300. We're always looking for ways to improve our online experience and have our in-person shopping experience translate virtually. If this is how you feel safest shopping with us, by all means, we encourage you to continue to do so. If you have questions about a specific product online, would like more information, or would like to see it on, please reach out to us at hi@shopshelter.com.